Return and Refund Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following return and refund policy:
- Returns: You may return items within 7 days of receipt for a full refund or exchange, provided the product is unused, undamaged, and in its original packaging. Certain items, such as final sale or custom products, are not eligible for return.
- Refunds: Once your returned item is received and inspected, we will process your refund to the original payment method within 5-7 business days. Shipping fees are non-refundable.
- How to Return: Please contact our customer service team at infinitysalonnspa@gmail.com with your order number and reason for return. We will provide you with return instructions.
- Damaged or Defective Items: If your item arrives damaged or defective, please notify us within 7 days of receiving your order, and we will arrange for a replacement or full refund.
We are committed to providing you with a hassle-free shopping experience!